Support
How can we help?
Quick answers to the most common questions.
/01 · Help topics
What do you need help with?
- /01
Apps & availability
Launch timing and platforms
When will the apps be available?
- /02
Health & safety
What our health apps are — and aren't
- /03
Privacy & data
How your data is handled
- /04
Accounts
Deleting your account and data
- /05
Subscriptions & refunds
Cancelling and refund requests
- /06
Bugs
Reporting a problem
- /07
Work with us
Custom apps and games
/02 · Questions
Frequently asked
Quick answers to the most common questions.
7 / 7 questions
- Each app page shows its current status. Tap "Notify me" on an app page and we'll email you at launch.
- No. Our health apps are wellness tools. They don't diagnose, treat or prevent any condition. Always talk to a healthcare professional for medical advice.
- Never. We collect only what an app needs to work and never sell personal data. See our Privacy Policy for details.
- Use the "Delete account" option inside the app, or email [email protected]. We process requests within 30 days.
- Subscriptions bought through the App Store or Google Play are managed and refunded by Apple or Google in your device's account settings.
- Email [email protected] with your device, app version and a short description or screenshot.
- Some of our own software products are offered to businesses through subscriptions and licenses. We don't take custom development work. Send us a message from the contact page for details.
/03 · Contact
Still need a hand?
Still stuck? Email